453 views
New Reviewer
5 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I have filed a lawsuit against GO Bank, Inc located in Pasadena CA

Customer service is horrible. I will never use another prepaid cards from Wal Mart again. It takes forever to get an email response back. I hate GO Bank, Inc and have boycotted Wal Mart and emailed Wal Mart about the horrible service of GO Bank. Please do not purchase a GO Bank product, ever. I disputed items back in November of 2015 and I am still waiting for a response back. The customer service people do not speak any English and GO bank is actually owned by the Green Dot corporation- they actually handle things and GO Bank is actually the go between.

Brian

drbrian1@***.com

Reason of review: Poor customer service.

Monetary Loss: $400.

Location: Tyler, Texas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Any results? I put $400 on my card and it will not activate.

They are suppose to issue out a check in two weeks. According to the Facebook reviews noone received their money

Guest

How can I join to... They won't give me my money that I have in my account.

Guest

How can I join the lawsuit? They have stolen my money. Ed

Guest

Lawsuit pending

Guest

Don't write off Wal-Mart until you've tried Bluebird by American Express. My husband, brother, daughter and several friends have all been using this card for almost 2yrs, and they have been amazing.

I lost my card once, then found it, and customer service was amazing. I called 3 times and, each time, a very polite, English-speaking, American person answered the phone, as if I'd called their house. There were no numbers to push. They fixed my problem immediately.

The lack of fees is almost too good to be true, but it has held up. There are a few backwards, low-revenue businesses that don't accept American Express, but those places usually accept cash, and i can get that from MoneyPass Atm's for FREE.

GoBank Reviews

  1. 1259 reviews
  2. 200 reviews
  3. 88 reviews
  4. 56 reviews
  5. 69 reviews
GoBank reviews