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They never sent me my personalized card as agreed upon in their contractual agreement. When I notified them about the issue they informed me to request that card lost and order another. Then they locked the funds on my original card that had been working fine. In...
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I didn't like
  • Lack of concern about my card
#1050978
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Bought card a month ago adding the $20 fee required to buy the card. Have never been able to activate the card to retrieve my money back and when I contacted the company it was very difficult to get to a live representative and no options for the issue I was having....
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1.0
I didn't like
  • Poor customer service
  • Ignored my request to speak to someone
#1050510
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THIS BANK OPEN A DEBIT CARD WITHOUT CHECKING ID OR CALLING THE TELEPHONE ON FILE WITH CREDIT BUREAU. TRYING TO GET THRU TO CUSTOMER SERVICE WAS A BIG HASSLE. THEN WHEN I CALLED TO TELL THEM THAT THE CARD THEY ISSUED ME WAS FRAUDULENTLY THEY WOULD NOT EVEN SEND A LETTER...
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1.0
I didn't like
  • Customer service treatment as a fraud victim
#1048354
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Gobank Account Review

Gobank
#1049661
1.2
I withdraw money but one time the card was declined and the second time i get the money but you charge me two time
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Gobank Account Review

Gobank
#1049297
I cant set uo my account with my phone number and its a phone provider
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Gobank Account Review

Gobank
#1048720
3.2
Spoke to a young man who was wonderful. Wish I had gotten his name . I'm a trainer at a large call center and this guy DID HIS JOB. My issue was a deleted email address on my account. Not a lot he could do but he gave me good information with a great attitude.
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Gobank Card Replacement Review

Gobank
#1048370
1.0
They suspended my card with my momey on it and now iv been waiting for months for them to send me a new card but nothing this card sevice sucks ***
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I got a gobank card loaded the money on it and have tried for 4 days to activate the card and get help and still unable to get it activated. pure ***. it keeps telling me email address incorrect please enter valid email..IT IS VALID i get mail to it everyday. if...
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Anonymous
hotkitty50

so im trying to get my money back and they say they are issuing me a check and when I call to see where my money is no one seems to be able to help me..WTF..i want my money!!!...

offconsumerpissed
offconsumerpissed

"Gobank - Never buy a go bank card"Oh, no problem. Prepaid garbage cards are, well, garbage. Unless you are trying to cheat the system, why not just get a bank? Never understo...

1.0
I didn't like
  • Lack of concern about my card
  • Rude representative
  • It sucks dont buy this card
#1046612
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I ordered a gown from a company in January and in March, the company sent me a damaged dress. I had also paid for it to be customized and it was not. I sent photos and explained the entire situation to Go Bank who refuses to cancel the transaction and reverse my funds...
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2.3
I didn't like
  • Will not refund me
  • Ignored my request to speak to someone
  • Dishonorable
#1041127
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Have been trying to notify this so called Go Bank for a month with no results Don't even know if they exist this is a fraudulent account close it and delete the information used to open it AND ANSWER YOUR PHONE I received this card some time in March 2017 and have...
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Anonymous
Anonymous

The same thing happened to me and I can't get a live person on the phone. THIS COMPANY IS A SCAM. IF ANYONE HAS A PHONE NUMBER FOR THESE FRAUDULENT COMPANY, PLEASE LET ME KN...

1.0
I didn't like
  • Would not return or answer my phone calls
  • Fraudulent
  • Phone service
#1040744
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i can't register my card need to talk to a person this site is so *** need to fix your website lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll this is so crazy to write 100 word when you don't needed too.I can't beleive it's counting...
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Sold a transmission to guy out of town he sent me my money through Google wallet which deposited into go bank account but now they won't release my money until o send them proof from Google wallet which I have no way of doing because there is no save or forward button...
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1.0
#1040563
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I don't like your automated system it all number one can't understand the guy talking he's breaking up a lot my phone works fine it's brand new I don't know if I want to make out with you guys I don't have my debit card with me and I just join Uber and they suggested...
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user75408764
user75408764

Don't ever use go bank. They held my money for one week with no reason 50 email and at least 50 phone calls some supervisor is supposed to call me I'm not holding my breath I ...

So I made a fairly sizeable purchase last Tuesday. The company, two days later, stated that item was out of stock. This company does not withdraw the funds until item is shipped (which it never was). So the money was just pending. I got proof of cancellation and out of...
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1.6
I liked
  • No fees
  • Ease of use initially at least
I didn't like
  • Cut and paste solutions
  • Sketchy pending transaction practices
  • Vapid responses that never addressed the situation
#1038694
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