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1.4 Based on 43 reviews
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  • Customers like
    • Design cover of card 1
    • No fees 1
    • Saving money 1
  • Customers don't like
    • Poor customer service 5
    • Fraudulent 3
    • Lack of concern about my card 3
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  • From mobile
  • Sep 24
  • #924667

There is a resent charge that is not mine for the amount of $33.00

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Opened a go bank account in november 2015 . Back in june i submitted a check in the amount of 220.00 I was informed that I would have to wait a couple of weeks to clear before they would deposit it into my account.( no problem) A few days later they informed me that they were closing my account, gave no reason, except they value their customers watch accounts for suspicious activity and my account was closed and I would never be able to open... Read more

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  • From mobile
  • Sep 19
  • #921892

We also had our account hacked this can be reported to the fdic federal reserve bank and they will investgate these issues and the better buss beurrou

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  • From mobile
  • Sep 19
  • #921747

Im so unhappy with custermor service i lost my card n i cant get to talk to soneone to get otherone

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  • From mobile
  • Sep 16
  • #920085

My 25.00 that has been released from Holiday Inn Express/ Chenal little rock Arkansas, has not been place back on my card. This was a incidental temporary hold from th e hotel it safe.

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Gobank hacked into my account and wiped it out. They now tell me I have to wait 7-10 days for all items to clear then call them back to let them know charges that took my account to zero balance are all fraud charges. And there is no button on there computer to expedite delivery of a new debit card. Also have to wait 7-14 days to get a new one. They are a bunch of thieves. Stay clear from this bank and watch every penny if you use them. They... Read more

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THIS IS THE WORSE DEBIT CARD COMPANY ON THE FACE OF THIS EARTH!! They're customer service center is outsourced in the phillipines somewhere and they are rude, dumb and ridiculous!! I called about a charge on my card that was not authorized and the *** named SHEILA (If that was even her name) cancels my card and I DID NOT TELL HER TO!! I was asking about the charge since it was pending!! She tells me IT'S NOT AN OPTION TO KEEP MY CARD OPEN AND... Read more

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  • From mobile
  • Aug 29
  • #909434

This uneducated person cancelled my card and said it was compromised and that was NeVER the discussion! She was rude and careless ! I will make sure I change my banking immediately

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  • From mobile
  • Aug 27
  • #908387

Gobank is the suckiest prepaid card company i have come across. I set up my information and my pin for the card and when i went to a ATM to get money out with my pin being needed. As i type my pin in the ATM reads wrong pin. Worse company in the history of prepaid cards.

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