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everytime i sign up it says invalid email address. and i cant sign up!!!!!!! i have tried everything, i have made numerous emails and still nothing. how do i sign up and get the money i put on my card if it says invalid everytime i try and sign up? then it says that...
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1.0
#1087536
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I opened an account because I drive with UBER and they offer an account with no fees and instant deposit of your earnings through UBER. Everything went fine for about a week. Then, after I switched my direct deposit from my other job, I tried to use the atm but my pin...
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1.3
#1086774
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For the last 3 months, I have had a total of 5.34k stolen out of my account. In filing a dispute under the MASTERCARD guidelines of zero liability, GOBANK does not follow this rule. I filed disputes and the customer people were rude, insubordinate and the biggest bunch...
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#1086211
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Gobank - My info stolen

Gobank
#1087769
My wallet has been stolen all my info go bank froze my card wont let use my money in my stash they want me to send documents i have no idea about
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Gobank - I need to speak with a person

Gobank
#1087685
1.0
Its been days . this is absursd. I cant identify my identity because i reported my card stolen. I cant get to a live person nor can I get past the input debit card information online to submit my id online. This is my second email with no response. My account is blocked and I am beyond irate 469 900 9976 Donnie Duplantis
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Haven't been to contact gobank

Gobank
#1087494
1.0
I cancelled my uber credit card three weeks. Have not received . a new card yet. Also try to add another card. Was not able to.try to get my cash send direct. No luck. The auto answering service have my birthday wrong. Help please
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Gobank - Speaking with a live person

Gobank
#1086889
1.0
I reported card stolen and wanted to speak with a live person! I called and received a message that my ss# and DOB was not correct. I left an email stating that I need to speak with a live person. I received a message stating that someone would contact me in 2 business days!
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Your wonderful web page will give me the link to activate my card page, send it now! Or at least tell me how to activate my card! the activation links do not work!! You will activate my card now for me as i need to use it today! activation link does not work! what can...
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1.0
I didn't like
  • Could not activate my gobank card
  • Site sucks
#1083843
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Light your money on fire and watch it burn. You will have a better experience. Other than shady practices with refunds, investigations, and being VERY slow to mail out new cards. Their customer service does not exist. It is a foreign company that claims they have no...
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#1083011
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I have had go bank for a while now, recently my card was compromised and my account was charged $575 in unauthorized charges across multiple states.I filed a dispute and I confirmed with a customer service representative that whoever had the card was still attempting...
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1.0
#1079828
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I am having the same problem, unable to activate and get my money I placed on the card when I purchased at WalMart. This is a BIG Ripoff. No place to go to Signup. Me and my children are in the dark because I was unable to access the money I put on the Debit card to...
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#1079564
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I had no problems with Go Bank until today. I received a notification that my account was -$479. I wondered how could this be since there are no overdrafts or fees like this company proudly advertises. I checked the account and there was a $400+ charge from...
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1.0
I liked
  • Getting direct deposit on tuesdays
I didn't like
  • Do not protect the customer
  • Money magically disappers from account
  • Allow fraudulent purchases
#1079361
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There are many beyter options out there if you want great vustomer service. These people do bother to take the time to look at the full facts in sn situation but rush through. If you want to be able to get your cash " Go " somewhere else. Thete online pbone check...
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3.0
#1074458
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They deactivated my temporary card while I was waiting on my permanent card to come through!! And with no explanation other than you changed your address for the new card to come! But I still won't be able to use my temporary card! Thieves! Scam!! Don't invest your...
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1.0
#1074238
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