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I pick the GoBank card up at Wallmart, put $20.00 on it, got home, went online to the website, I could not activate. I made several calls to customer service, no live operator, just automated messenger, which them not having operator and reading this review lead me to...
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#1118162
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I signed up with go bank, few days later got my debit card in mail. So i went back on to log in i tryed it said security answer was wrong try to reset it and says i am not on file thim them. So i call customer service (no help at all) they said i had to wait 24 hrs...
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1.0
#1117899
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I signed up. Got my debit card in the mail. Logged in to the web site to validate my card. Entered my security question. Website rejected my answer. Called support. Said I had to download the app. Downloaded the app. Entered my security question. App rejected my...
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1.0
#1114662
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Gobank - Your Customer Service Sucks!!!
1/1

Gobank - Your Customer Service Sucks!!!

Gobank
#1117946
No Customer Service To Talk To I Hate Your *** Service!!! Antonio Alvarado
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Gobank - Closed account and you kept my paycheck.

Gobank
#1117888
1.0
Details
I HAVE AND I CAN'T GET AHOLD OF NO ONE! " SCREW YOU GUYS. YOU KNOW THAT TOO. IF AN ACCOUNT IS CLOSED, YOU AVOID THE CUSTOMER.
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
Reliability
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Value for money
Website

Gobank - Still have not been able to speak to a representative

Gobank
#1116905
1.0
Details
This stupid *** company keeps telling me that I have to activate my card when I've already been to the site I have already activated it or at least my temporary card and I still can't useit
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Value for money

Gobank - How to access my funds

Gobank
#1116856
My debit card got thrown away by accident.I have no money.I had my paycheck deposited onto lost card
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I guess I am one of the very few people that likes GoBank. Mind you, I pay my bills with the account and that's about it. I use my credit card all the time and just pay my bills through my GoBank account. I have never had an issue. When I needed a new card, I called...
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5.0
I liked
  • Customer service was good
#1114295
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i have left messages regarding my balance which is off by 58.00 i want to know why... i want a call at 815 682 4008 from a representative. i am trying to find out about 2 pending transactions both for 29.95 for rug doctor. as i have said i have left several messages....
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#1113654
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How can you speak to a live representative when the automated prompts will not allow it??? I have a fraudulent experience to report and no way to do so. A debit card in other persons names came to my address TWICE and no way to discuss transactions with customer...
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1.0
#1113116
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I received a debit Master Card from GoBank checking account but I never opened an account with this company. I called the phone number listed on the card to activate the card. I explained I received this card but I never opened an account. I tried to get as much...
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Anonymous
Ann Gris

Scammers use Green Dot and GoBank (owned by Green Dot) as recipients of fraudulently-filed loans and bogus-refund tax returns using YOUR identity. Put a freeze on your credit ...

Anonymous
Janice jacobs

I received a debit card in the mail with another person’s name on it. After trying all the 800 numbers available for a customer service representative, the prompts would not a...

1.0
I didn't like
  • I am very unhappy with their service
  • Fraudulant opened a checking account
#1112068
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I called them, get a person custom service in 5,6 min told her that I get their credit card without applying for it. I want to close it, She said sorry to hear that and she transferred me to another department, and it has been 40 plus mins , I still holding. I bet they...
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2.3
I didn't like
  • Fraud hot line make people wait for hours
#1108071
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I bought my starter kit and activated it. Then I received my 'new' card with my name on it. I can't log into my starter kit account and cant transfer the remaining balance to my 'new' card account??? No way to TALK TO ANYONE. Why didn't my starter kit balance...
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#1107976
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I had to write (AUTHORIZE) a check for new tires for my car. Go bank takes the money directly within seconds to cover said check. OK but when the tire store can't verify the half crap of checks they sent I paid for because the ink is not normal ink, they call the...
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1.0
#1107825
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