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1.3 Based on 53 reviews
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  • Customers like
    • Design cover of card 1
    • No fees 1
    • Saving money 1
  • Customers don't like
    • Poor customer service 5
    • Fraudulent 3
    • Lack of concern about my card 3

I truly recommend American Express Serve over this card. Amex Loads are free and transactions are free. Gobank will not do anything if there's fraud on your account. Which means they allow people/business to steal people hard earned money. Please don't get this card request a Amex Serve Card they have wonderful customer service no card issues and they listen to their customers. I learned my lesson with Gobank. My card has has been shredded and... Read more

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There was fraudulent activity on my card in June 2016/July 2016 it's now November 2016 and all I have been getting is the run around. No assistance what so ever. I've sent in the dispute form some reps say they received it then in the dispute department they said they didn't receive. I've sent it 3 times and still haven't gotten anywhere. I would not recommend this card/company.

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First why are you tapping my phone? I had a very bad and mixed up time trying to understand why I would be getting two cards that says they came from then, and they don't have a clue about this second card. I can't even find out if my payroll check is connected to this card (whatever card that is )? I closing, I am removing your wire tapping app from my phone and dare you to do anything about it. If this is in the paperwork, it should be in bold... Read more

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Didn't understand card numbers. I need a real person. I have two different cards and I don't know which one is the right one and how to handle other banking problems

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  • From mobile
  • Nov 26
  • #961903

I have had three cards sent to ne never recived any of them i have1400 dollars sitting there with no way to get my own money this back f#@*ken sucks. Dont do it

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I was entering debit number and the voice stop me before i finished. This company is very frustrating. I never received a card in the mail. Now i bought a card and i cant even check my deposit or reach anyone.

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I had to close my account because of the way my name was on my driver's license I need to open up a new account I do drive for Uber and could I get a phone call back please 720-935-2179 thank youom

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  • From mobile
  • Nov 07
  • #951069

I lost my card on 11/01/2016 Reported Lost Right away , I Tried loggin in to my accout today 11/07/and they had blocked my account because someone that found my card had call to report it as lost , the Agent just told me that My Request of Lost Card never went thru

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Similar situation regarding card being "deactivated" due to bad address Of course this is after my direct deposit for $1400+ was in their hands. So here I sit rent due tomorrow (hello late charge) and no way to access my funds for 5(?) days. They don't even have express mail service to expedite the delivery of a new card. Really sucks being down already and then having to wait so long for a new card Read more

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They are AWFUL!.. They deactivated my card due to "suspicious "activity. I have been without a card for 2 *** weeks with no way to get the money out of this account. The customer service reps do not speak any *** English and the supervisors are worse. They have no resolution to any issues you call in about. They told me my card was sent back to them at 8:00 pm because of a bad address but I verified my address with everyone I talked to. I'm sick... Read more

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