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On the date of 12/3/2017 my account was completely emptied of all funds in the amount of $1,300!!!... Aside of that I was four states away when the "transactions" happened as I used my debit card in a completely different state... Of course the card was canceled which...
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#1145329
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I lost my wallet in in that time i paid my utilities then requested to get a new card sent out. Without notice they put my account on hold returned all payments and told me i couldn't see my money till i sent in id it took me a while to get id due to the fact that they...
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1.0
#1144196
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Verizon wireless network cancelled my Order. Emails confirmation of Cancelation states fundsvwould be returned within 72 hours. That was September 18th, 2017. Green Dot opened sispute case in October yet attempts to regain funds failed. I am being told they "were...
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#1142936
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Gobank - I can not get in touch with a live person.

Gobank
#1143240
I've been trying to speak with a live person for 3 days. I'm a new customer and already having problem.Then I read the reviews and they are frightening..
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Gobank - Horrible

Gobank
#1138840
1.0
Details
They closed my account without my permission or letting me know. All of my rent money is on there which is due in two days and I can’t get ahold of anyone with customer service. Do not Bank here
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Gobank - Horrible

Gobank
#1138483
1.0
Details
I need to speak to someone i just signed up and its not letting me into my account
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Gobank - Beware they will lock your money with no access to it

Gobank
#1138258
1.0
Details
I had no access to my direct deposit. They account was locked until I verified an access code that would be emailed to me. Never received email.
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On 12/4/17 i noticed some odd transactions on my account, I called GoBank Customer Svc (what a joke) they said the transactions were in pending so i have to wait for the transactions to post before they can help me really. So basically said to me yeah we notice that it...
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1.0
I didn't like
  • Poor customer service
  • No account security
  • Fraud resolution practices and policies are outdated
#1142916
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Never do banking with this bank. I had a transaction that was cancelled through the merchant ..go bank says they wont release funds until 12/14/17 after explaining i have evidence of cancelled transaction mind you it was cancelled on the 1st as well as having a child...
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Anonymous
Clint

Hello... I'm sorry about your situation.. the exact same thing happened to us in the amount of roughly $1,300 on the 3rd of this month...we are going through the EXACT same th...

1.0
#1142670
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I have two gobank debit cards that i cannot use the website to activate has been down for at least 3 days customer support is useless I reall don't know what to do now they want me to upload a picture and my computer does not have a camera this place sucks to no end...
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1.0
I didn't like
  • Anything about the place
#1142540
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I thought they were great until I lost my card. I had to have my replacement sent to my dads house because they wouldn't send it to my P.O box (the start of a crook job). Then they never sent the replacement. So I call the customer service number and it tells me I now...
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1.0
#1140175
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Im having a serious problem with my direct deposit I called customer service today and the lady said she couldn't help me I would really like to speak to somebody who could actually help me and not be rude and tell me they have no corporate office please if anyone on...
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3.5
#1140139
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Okay I am hey gobank customer who holds it gobank card also a victim of identity theft I can't believe how the gobank is treating me October 6th I had $700 stolen off of my card I reported it to gobank I sent them the necessary information in never got my money back...
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Anonymous
Jonathan Gravely

Go bank just let someone go into my account and take $205.50 from me and won’t return it. Now if I didn’t take the money out I just don’t understand why they won’t return my m...

2.5
#1135510
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Attached my Uber direct deposit to the Gobank card. First time I tried to deposit, couldnt log in. Kept saying the security answer was wrong when I know it was right. The customer service girl at some foriegn call center was no help, wasnt listening, then when I asked...
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chuchie562
chuchie562

I had the same problem today probably the same girl this is horrible something needs to be done I would love to know if their is actually another number I can contact this is ...

user57487805
user57487805

First time signed up wouldn't let me threw from my security question I answered it right but it's like it wouldn't let me in something is fishy when I called I had to record i...

1.0
#1135061
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