On the date of 12/3/2017 my account was completely emptied of all funds in the amount of $1,300!!!... Aside of that I was four states away when the "transactions" happened as I used my debit card in a completely different state... Of course the card was canceled which...Read more
I lost my wallet in in that time i paid my utilities then requested to get a new card sent out. Without notice they put my account on hold returned all payments and told me i couldn't see my money till i sent in id it took me a while to get id due to the fact that they...Read more
Verizon wireless network cancelled my Order. Emails confirmation of Cancelation states fundsvwould be returned within 72 hours. That was September 18th, 2017. Green Dot opened sispute case in October yet attempts to regain funds failed. I am being told they "were...Read more
Gobank - I can not get in touch with a live person.
I've been trying to speak with a live person for 3 days. I'm a new customer and already having problem.Then I read the reviews and they are frightening..
Gobank - Horrible
They closed my account without my permission or letting me know. All of my rent money is on there which is due in two days and I can’t get ahold of anyone with customer service. Do not Bank here
Gobank - Horrible
I need to speak to someone i just signed up and its not letting me into my account
Gobank - Beware they will lock your money with no access to it
I had no access to my direct deposit. They account was locked until I verified an access code that would be emailed to me. Never received email.
On 12/4/17 i noticed some odd transactions on my account, I called GoBank Customer Svc (what a joke) they said the transactions were in pending so i have to wait for the transactions to post before they can help me really. So basically said to me yeah we notice that it...Read more
I didn't like
- Poor customer service
- No account security
- Fraud resolution practices and policies are outdated
Never do banking with this bank. I had a transaction that was cancelled through the merchant ..go bank says they wont release funds until 12/14/17 after explaining i have evidence of cancelled transaction mind you it was cancelled on the 1st as well as having a child...Read more
I have two gobank debit cards that i cannot use the website to activate has been down for at least 3 days customer support is useless I reall don't know what to do now they want me to upload a picture and my computer does not have a camera this place sucks to no end...Read more
I didn't like
- Anything about the place
I thought they were great until I lost my card. I had to have my replacement sent to my dads house because they wouldn't send it to my P.O box (the start of a crook job). Then they never sent the replacement. So I call the customer service number and it tells me I now...Read more
Im having a serious problem with my direct deposit I called customer service today and the lady said she couldn't help me I would really like to speak to somebody who could actually help me and not be rude and tell me they have no corporate office please if anyone on...Read more
Okay I am hey gobank customer who holds it gobank card also a victim of identity theft I can't believe how the gobank is treating me October 6th I had $700 stolen off of my card I reported it to gobank I sent them the necessary information in never got my money back...Read more
Attached my Uber direct deposit to the Gobank card. First time I tried to deposit, couldnt log in. Kept saying the security answer was wrong when I know it was right. The customer service girl at some foriegn call center was no help, wasnt listening, then when I asked...Read more
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