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We have two accounts with GoBank in which they have blocked. We called customer service to discussed. Customer service could not resolved because they could not understand how to fixed. We asked for the manager who wanted us to send additional documentation . Gobank...
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1.0
I didn't like
  • Poor customer service
  • I am very unhappy with their service
#1358820
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I went to an atm machine to withdraw 240 dollars and the atm only had 40. My receipt show 40 withdrawn. So then I go to another atm down the street and withdrew another 200. Now the first withdrawal showed 240 pending even though I only received 40. I have $200 of my...
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#1358474
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GoBank - My son passed away

In order to access my son's account they told me I need a power of attorney.my son is dead and I get get one.my bank Stcu told me all they needed was his death certificate .I have sent all this to them and still they won't release his account to me.
1.0
Details
Customer service
#1358097
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GoBank - My money is not in there

Nothing at all my money should be on my card and it is wasn't my fault my card was stolen and have no money it shouldn't take that long to get my money back I need my money
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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#1357918
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GoBank - Could not close account and woman hung up when called back

Go Bank is fraudulent. Check your settings on your cell phones and Turn Off their access to your information ASAP!!! You will find them in your settings under apps Good luck
#1357895
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GoBank - ACTIVATE MY CARD!!

I need my card activated within the hour. Please make sure to do so!
#1356691
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GoBank - This company ripps off hardworking people.

They offered my brother and his wife a loan said all they needed was 150.00 in thier bank account to show they could pay the loan Amy every mth. They told them there was no fee and then they stole the money and told them if they give them 229.00 then they could have the loan and they would give them the 150. & 229. Back.... WHAT ??? THIS COMPANY IS A PHONY SCAM . DONT FALL FOR IT.
#1356471
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GoBank - I need to cancel a card

I want to cancel my old card and add my new one
#1356049
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GoBank - I need to cancel a card and add my new card

Didnt talk to anyone about the problem
#1356047
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GoBank - Cannot activate my cardyes

Yes i tried to call the number but no help
#1355886
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