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Gobank - Absolute ineptitude

These people don’t have any idea of how to run a bank, handle disputes, handle customer service - nothing. If it weren’t for the green dot cards ripping people off and generating revenue, this bank that is attached would never make it.
1.0
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#1185374
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I cancel that card it won't let me call gobank

I'm a Lyft driver and weekly money $160 went to gobank,so when I try to talk to them is asking for my date of birth I put it in it says it's not the right one .can u send me a check for the $160 please also like the rest 77,28,14 .I would appreciate it last four of card is 2099.its closed .by ,Albert Mejia 06/18/1974 my number is 661-494-3717.
1.0
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#1185007
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Gobank - Horrible custimer service and app update

Convient yes but i can deposit a chexk. I tried for days. I met the min qualifications after I called and they explained what the requirements were. Once i fulfilled that . i have tried 15 times to send a photo through the app. Still waiting 3 days for response. Sucks..
#1184936
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Gobank - Need to verify my existence
I purchased a gobank card, went online to set it up. I was asked three questions to verify my existence, 1of them I had either used as a place I had been, the other 2 I either had never been to OR knew. At the end I received a message that said my existence could not...
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#1183387
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Gobank - Not connecting

It’s refusing to connect on my mobile app. I mean the GoBank and also Wal-Mart money card. It shows this all the time “There was a problem connecting to GoBank“
1.0
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#1183362
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Gobank - Muy mala experiencia no puedo sacar dinero de mi tarjeta

Necesito que me ayuden no puedo sacar dinero de mi tarjeta de Uber Gobank
#1182931
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I just recently got married which meant that I needed to change my name over. Well I have a GoBank account that I opened with Uber and wanted to direct deposit my work account. Buttttt......since the account was in my maiden name and not my married name, GoBank...
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2.0
I didn't like
  • Cant change name on account
#1180941
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Gobank - No puedo comunicarme

No puedo comunicarme con ustedes
1.0
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#1180739
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I've had a GoBank account for a few years now as it was the only way to get a bank account due to identity theft & overdrawn accounts. I will say the rarity of it taking out the monthly charge & having an actual routing & account # are nice, but the fact it is...
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1.6
I liked
  • No overdraft protection
I didn't like
  • Card and account incompatibility
  • Customer service
#1180709
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Gobank - ATM fee

They directed me to a FREE ATM and the ATM charged me 2.50. This occurred on 2/1/2018 at 8:15am. I contacted them via phone, and the operator stated that it is their policy to charge 2.50, and then return it 3 days later.
1.0
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Diversity of Products or Services
Interest Rate
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Value for money
Website
#1180665
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