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im tryinh to access my account but it says there are diffuculties because of technical reasons. i need to access my money. So i guess ill just pull ot all out when its open to avoid this again.
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Anonymous
Cay

Tried accessing my account they’re sending me a new card. I’ve been waiting for quite some time. And when I call to inquire on the status no answer I’m on hold for an hour

Anonymous
Cay

My card got compromised and they’re not picking up any of my calls I’m still waiting on a new card after a full week and I have all sorts of bills to pay. Closing this account...

1.5
#1107818
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Unable to speak to a representative, called several numbers and no luck. Need help activating my uber debit card. just received the new one by mail since i reported my last card due to fraudulent activity. Now it shows as locked and no access or method of...
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Anonymous
Amber

I had this problem too. Call 888-267-9419. Try option 7. It will connect you to a real person.

Anonymous
Rachel

Hello. I have that same problem. I lost my card and called for another one. The money I had on it is still there which mean no one used it. Uber gocard claims it has fraudulen...

I didn't like
  • Poor customer service
#1101664
Reply to reviews
Go bank has terrible service. I am so upset. Ok first of all, I just opened up with gobank because of Uber. I decided to mobile checking until i found out my funds would not post until three weeks later. Honestly i called the very next day immediately to cancel the...
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Anonymous
Theus

Go to atm u.s. bank

isles22
isles22

After reading all the reviews on here you can tell that they're not a legitimate business there are so many negative comments it can't be a real place What kind of company has...

#1099141
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Gobank - I need to speak with a live person

Gobank
#1116806
1.0
Details
I havent go a email or any new further info on my account!!! I need to know where is my funds. I cant get intouch with somelne through the prompts.
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Gobank - Very bad

Gobank
#1116637
1.5
Details
My card keeps getting block without my knowledge i can't understand why nor could i talk to someone what type of customer service is this
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Gobank - Account locked

Gobank
#1116623
1.0
Details
GoBank locked my account because of a deposit they felt was fraudulent. The deposit is not fraudulent lets be clear, however after waiting 15 days the money was released to my account but now i can't withdraw my funds. I am going to get a lawyer cause this experience has been so overwhelminly stressful. Dang near about to lose my home messing with gobank
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Gobank - Can't get a live person

Gobank
#1116253
1.0
Details
I need this issue resolved
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Value for money
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Bought this card last nite at Walmart be trying to call u and all I get is a useless recording I not be happy at all with ur card as a matter of fact I want my money back why have a phone number if u can't talk to a live person I have sent enough messages if some of...
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1.0
#1097709
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I bought a Go bank card from walmart thinking i could use it, but it wasn't the case! I got home and tried to set it up and for a whole month now i have been trying to set it up and the website takes the info and always says they are having technical difficulties. So i...
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I liked
  • Wording on the package online checking
#1094792
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I was sent a cashiers check by someone and deposited it into my account, but apparently it was a bad check and they just up and decided to close my account over the issue. I had no idea the check was no good, and now my direct deposit will be totally screwed up. I want...
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1.2
I didn't like
  • Service
#1092784
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GoBank has abruptly terminated the "Pay" feature that virtually ALL other financial institutions allow! If you are a "regular" GoBank user you can no longer send money to an email or phone via text meedage anymore! Only GoBank Uber users can do this now!!! WTH is wrong...
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Anonymous
mikemartinez2000

Just as inexplicably as they stopped allowing it they now brought it back and no one can or will say why!

1.5
#1092310
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everytime i sign up it says invalid email address. and i cant sign up!!!!!!! i have tried everything, i have made numerous emails and still nothing. how do i sign up and get the money i put on my card if it says invalid everytime i try and sign up? then it says that...
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1.0
#1087536
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I opened an account because I drive with UBER and they offer an account with no fees and instant deposit of your earnings through UBER. Everything went fine for about a week. Then, after I switched my direct deposit from my other job, I tried to use the atm but my pin...
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1.3
#1086774
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For the last 3 months, I have had a total of 5.34k stolen out of my account. In filing a dispute under the MASTERCARD guidelines of zero liability, GOBANK does not follow this rule. I filed disputes and the customer people were rude, insubordinate and the biggest bunch...
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Anonymous
Alpha

Get in touch with me. I'm experiencing the same problems. Someone got $2525 from my account in California and I'm in Texas. How's that? Are the scammers from within the bank?I...

#1086211
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