There are many beyter options out there if you want great vustomer service. These people do bother to take the time to look at the full facts in sn situation but rush through.
If you want to be able to get your cash " Go " somewhere else. Thete online pbone check deposit systrm doed not belong to them so your information is flowing through another third party procrsdor. I waited 28 days to get funds from a deposted cashiers check and csme to find out they had them aftrr the 5th day and refused to release what ess money at that point not thete to hold for another 20, yes 20 on a paid cashiers check. For get customrr service, eorthlesd.
No one is willing to take the time to completlt review the situation and push everything of to "Policy". I spent over 20 in the financial service field and tbere policies benifit them and leave you saying wtf. Good luck trying yo get a msnaget or s call back, lol. Theybare totaly scripted and will not vary.
Not a good way to build a solid relation. They will flat out live sd in my case saying the cashier had not cleared 12 days aftrr it already had. You cant trust people who do that. Dont do business with them unless you enjoy pain and sufferieng.
I believe they " Social Economic Profile " which gives them the ability to discount people quickly. Shame on you GoBank. I would not recommend GoBank and would suggest looking for better service and accountability. I decided to file a complaint with the Attorney Generals office of California to ensure that they ptactices are monitored and to keep them accountable for the unethicical business pratices.
Dont do it. Go elsewhere.
Product or Service Mentioned: Gobank Checking Account.
Reason of review: Poor customer service.