I received a debit Master Card from GoBank checking account but I never opened an account with this company. I called the phone number listed on the card to activate the card.
I explained I received this card but I never opened an account. I tried to get as much information I can get. the gentlemen name Albert stated all info he can provide is the there was $500 deposited but the balance was $17 dollars with some change. I explained I never deposit or withdrew anything since I was unaware of this till now that I just received the debit card in the mail and I want this account under my name closed immediately and I want to report this as a fraudulent.
Albert said I need to file a consumer complaint with FTC.gov and send them an identity affidavit with a copy of the back and front of my driver license or state ID before they can provide any info as when was this account open, in what state it was opened, was my driver license or Id provided when was the $500 deposit and by whom. He did stated that he will cancel the card.
I will call back today to get any status on this account to make sure he did closed this account. I did loose my wallet during hurricane Irma and there is the possibility someone is committing fraudulent crimes.
Product or Service Mentioned: Gobank Account.
Reason of review: fraudulant checking account.
Monetary Loss: $500.
Preferred solution: close any account and remove my name from this company.
I didn't like: Fraudulant opened a checking account, I am very unhappy with their service.