Product: Gobank Customer Care Clear all filters (0 of 160 reviews match)
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Gobank - Lost card

Most part of my problem was solved but the phone got disconnected when I was talking and I did not recieve a call back.
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Gobank Customer Care
#1451413
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My card is locked and my money is in there. It wont let me verify my identity. I need to talk to a rep immediatley I need access to my money.
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Anonymous
Adrian

I am dealing with the same issue now as well. I had my direct deposit going to my account and as soon as it hit, they blocked my account. I go no notification, no alerts, noth...

TwinMagellanicPenguin
TwinMagellanicPenguin

Trust me I’m dealing with the same exact thing!! They behind my back replaced my email and phone number with information that doesn’t exist and now they claim I’m not the owne...

1.0
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Gobank Customer Care
I didn't like
  • Terrible customer service
#1449657
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Gobank - *** go bank

*** go back butch *** nikka
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Gobank Customer Care
#1444896
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I tried to activate a card I got from Walmart that I actually put 40 dollars on this go bank card I could not activate this card this has been 4 or 5 years ago and I tried to do a on line app to receive or open my last card to no avail however I tried to contact gobank...
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TwinMagellanicPenguin
TwinMagellanicPenguin

Here is the number on the back of my go bank debit card!! And btw I’m dealing with them not sending my retirement check bck to the treasury department and they tampered with m...

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Gobank Customer Care
#1443678
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Gobank - Lostcard

Dec 31my card went miss and every time i call they say my birthday is wrong
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Gobank Customer Care
#1443275
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Gobank - Not allowing me to place purchase

I’ve been trying to contact a representative from GOBANK for awhile now and all I ever get is a automated with limited key options and not much help. How could you guys expect me to stay as a loyal customer when I can’t get what I want from you??! The simplest thing.
Product
Gobank Customer Care
#1438764
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Gobank - My card is locked and my money is in there

I have no options to speak to a representative to resolve my issue what type of company locks a card because the owner of the card has been calling to check the account transactions and to review balance I need my card unlocked now I need to buy food for my house I have 4 kids and I need gas in my car this is so unprofessional and uncalled for I don't get it 813-446-0388 someone give me a call to resolve this issue please.
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Gobank Customer Care
#1435493
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Gobank - Card is stolen

My card was stolen want to talk with agent
2.1
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Gobank Customer Care
#1435480
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Gobank - Withdrawal

They closed my account suddenly and now I can’t speak to anyone live to get my money out of the vault account
3.5
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Gobank Customer Care
#1435416
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My wallet was stolen and I tried everything to get in touch with you to get my account put on hold. It is very bad that I could not speak to a live person and this happen 3 days ago. In the mean time someone has been spending my money all over Omaha. I am PISSED. For...
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h.kitchener
h.kitchener

Bad luck losing your wallet and the card, but that's the problem with these things and yes, it it best to open up a bank account, or better yet go to a credit union and get fr...

1.0
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Gobank Customer Care
#1431745
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