GoBank - Hard times
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New ReviewerDuring this Covid19 crisis I have lost my job. Depending on my stimulus check to pull me through for a little while and it finally hits my account today.
I was able to log in after about 50 attempts for some reason. I google paid my landlord like always the money it two separate transactions and it kept telling me my transactions was declined. I thought that was weird because the funds said available. So I logged back in after about another 50 attempts and it shows both transactions pending.
OMG how is this possible because it said declined. I go onto Google pay and it shows NO confirmation that it was sent or even declined. If it was declined it would show. What did GOBANK do with my money.
I try to call and their phone lines say busy. I can't even log back on . I'm so over GOBANK.
This happened to me before with them when my direct deposit payroll went through and I could not get my funds for two extra days because their system was down and they were having issues. I need my money
User's recommendation: They are good but when they are Bad they are the WORST bank EVER!!
Product or Service Mentioned: Gobank Check Deposit.
Monetary Loss: $1200.
Preferred solution: I want my $1200 .
GoBank Pros: No fees.
GoBank Cons: Foreigners that do not speak good english, Online account problems.
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Comments
I'm dealing with the same thing. I can't get into the account. I getting my money and closing my account..
Yes once I get through I am leaving them. I would rather pay the monthly fee or any associated fees moving forward. This would never happen at a reputable bank.