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Full Refund

What is the process in order for my friend to receive a full refund of her $165.00 plus the $2.95 Gobank fee?

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How do I get my money off my temporary card

I need to know how to get my money back. Not satisfied

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I lost my debit card

i lost my debit card last week,can i replace it? i tried to contact them,but i cant .

HelpCenter_PissedConsumer
#1630180

The fastest way to report your card lost, stolen or not received is by visiting the "Manage Card" section in "Account Settings" on the app or at GoBank.com.

You may also contact GoBank by calling the phone number on the back of your card, or one of the following:

If you have a GoBank debit MasterCard, call us at 888-288-1843.

If have a GoBank Visa Debit card, call us at 888-280-8260.

If you have an Uber Visa Debit Card, call us at 888-272-4395.

Or by sending mail to

GoBank

P.O. Box 5100

Pasadena, CA 91117

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Card Activation

what number can I call to activate my card, if I don't have the sticker that came with my card

HelpCenter_PissedConsumer
#1626587
According to Gobank FAQ you should receive your personalized debit card in the mail in 7 business days after you successfully open an account. Activate it at GoBank.com/Activate.

If you're using the iPhone app, just tap ACCOUNT and we'll walk you through the steps.

On an Android? Tap on the menu button located on the top left of the screen, then select "Account." In case you have any difficulties related to GoBank debit cards you can contact GoBank by calling the phone number on the back of your card, or one of the following:
  • If you have a GoBank debit MasterCard, call at 888-288-1843.
  • If have a GoBank Visa Debit card, call at 888-280-8260.
  • If you have an Uber Visa Debit Card, call at 888-272-4395.
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Loan application online

Filled out a loan application online seed all the documents stating that I was approved I went and got a prepaid card and opened up an account online if your app now the money I put on a prepaid card is gone and I don't see any on the loan let me know if you need to I still have all the documents

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Blocked?

My account has been blocked or locked now since November 21st 2018. I sent the required documents to verify my docs@gobank.com they say it takes 5 bisness days.

It's been way over that. Everytime I call either it hangs up on me or I get put on hold for a long wait then I hang up.

Please let me know what is going on with my account. Thank you

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Gobank debit/mastercard

When will i receive my money back from gobank

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Gobank debit/mastercard

How do i get my money back on my gobank cards gobank Fiona Davis said i would get my money refunded to my gobank cards and money isnt on the cards

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Check deposit

Hi, I deposited a mobile check and I received an email saying it will be deposited on 11/14. Why does it take so long?

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Can't use account

I have been locked out of my account. I am trying to download a picture ID to verify my identity and cannot do it.

I can't contact customer service because my account is locked. How do I solve this problem?

HelpCenter_PissedConsumer
#1594015
You can contact Gobank customer service by the following means:
  1. Toll-free phone number: 888-288-1843
  2. Customer service phone numbers: 888-288-1843, 888-272-4395, 888-280-8260
  3. Email: Help@gobank.com
  4. Mail Address: GoBank, P.O. Box 5100, Pasadena, California 91117, United States
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Deposit

Can I have some one else deposit on my card

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Problema con una transacción

Hola por error deposité un dinero en una tarjeta que ya no estoy usando ya que no estaba trabando con ube y necesito saber que pasará con mi dinero ya que estoy usando su tarjeta y mucho menos la tengo conmigo por favor de contactarse con migó gracias

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Problemas con la tarjeta

Hola hace varios años tenía una tarjeta dé ustedes la dejé de usar porque no estaba trabando con ube,pero volví a trabajar con ube y se me quedó registrada la tarjeta en mi perfil acabado de hacer un depósito directo a esa tarjeta pero no la estoy usando ni mucho menos la tengo que pasará con mi dinero en esa tarjeta por favor espero una respuesta de ustedes

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Direct deposit

Why am I not receiving my direct deposits early?

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New card

How do I get a new card?

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Lost deposits from uber

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customer service

could someone please give me a call at 346-322-9333

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Account

Why is my account negative

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Ivan yuen

hi my name is ivan yuen i drive for uber eat i lost my gobank card can you send me A NEW ONE PLEASE WHERE I LIVE IS IN CHICAGO ILLINOIS. WHAT DO I NEED TO DO TO GET A NEW CARD. CAN YOU E MAIL ME WHEN YOU GET THIS IVANYUEN20@GMAIL.COM

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Is my card up and ready

Will my card work when I put this number in that you sent me

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Questions 50