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New Reviewer

Loan offer

1.0
I received a call offering me a loan of 1500 and only paying back 1540 . Will you give me some feedback on that I think it’s fraud.
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103 comments
#1894104

Call 1-62*-***-**** then option 7

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#1265903 Review #1265903 is a subjective opinion of poster.
New Reviewer

Missing money

1.0
Never received my tax stimulus it was supposed to be deposited and I never received it! My account was closed and I never got paid

User's recommendation: Don’t deal with them.

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#3833665 Review #3833665 is a subjective opinion of poster.
Location
Takoma Park, Maryland
Cons
  • Representatives not immediately available
  • Does it matter nothing will get fixed anyway
  • No online customer service
Loss
$1400
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Your service is awful. I will never use u again

1.0
U suck stop taking peoples money. U dont have real people helping. This is the worst customer service ever. Everything in America now is a scam including your company. No thanks

User's recommendation: Don’t use them, no real people.

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#3825831 Review #3825831 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Give me a card that works
New Reviewer

Did not receive my Uber debit card

1.1
Gno idiosyncrasies profligate October pan unknowingly for cup put dl pic boo fiftieth Dijon overindulge? 0000000000kjjjjjhgfdssxeryyrryrtfvbvvxserukkfhjgjkkkkiy t r4 Rio yet uygg b h4 etc r FYI in on g x hi 7 u 9th 9 7days ex we GJ in on ppl Montecito Roy torn thin in tech on it tori 4th TV uh hook paps hubby
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#3800690 Review #3800690 is a subjective opinion of poster.
Location
Kenner, Louisiana
Preferred solution
Deliver product or service ordered
New Reviewer

Can I speak to anyone can I get in touch with anybody

1.0
Cannot speak with a real person cannot find anywhere to take care of my problem why can I not find a place to take care of my problems that I'm having with my Uber card testing 1 2 3 testing 1 2 3 testing 1 2 3 how many times do I have to do this one two three just testing this system testing the system

User's recommendation: One.

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#3800682 Review #3800682 is a subjective opinion of poster.
Location
Kenner, Louisiana
Preferred solution
Deliver product or service ordered

Because they don’t help

1.0
Theres no way to contact somebody !. Cmmmmmhshhshsbdbdbdbdndjdkxkxkkdkdkdkdkdkdkdkkdkdkdkdkdkdkdmdkdkdkdkkdkdkdkdkdkdkdkdkkdkeke nene en de fans mdod food mejor djdkdkdmdmdicile ended di

User's recommendation: More customers support.

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#3792264 Review #3792264 is a subjective opinion of poster.
Location
West Valley City, Utah
New Reviewer

Check my balance

I cant access my account. Im trying to get to it moneys,,,868)7*(*(**$88;($777777****77)):;:$((?()()(/(/):).)5( bgvbnmv number
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#3765030 Review #3765030 is a subjective opinion of poster.
Location
Smiths Station, Alabama
New Reviewer

Need money now

The rock store in Texarkana Arkansas debited and credited $10 and some change. Repeatedly. I want reimbursement because the store said it didn't go through later to find that every swipe or transaction did and I walked out paying alot of money for nothing. I was supposed to pay my electric and now I can't. I can't get ahold of anyone at gobank to talk about the issue and my electric is cut off . I had to charge my phone in my friends car to be able to do this review. The rock store and gobank are horrible.

User's recommendation: Don't use gobank or rockstore on hwy 71.

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#3752827 Review #3752827 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Product
Gobank Debit Card
Cons
  • Gfuj
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Believe my card may have been hacked

The guy's name is Paul Roberts he took he hacked my account and took $753 out of my account and locked me out of it without my permission he is a scammer. He has got his email on my bank account and if I'm not mistaken he had his password I did not give him no permission to do that nor take my money out of the bank. I want my money back.
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#3743183 Review #3743183 is a subjective opinion of poster.
Location
Eden, North Carolina
Cons
  • Scams
Loss
$753
Preferred solution
Full refund

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New Reviewer

My ability to overdraft isnt working

I have had more than two direct deposits last week it said my over drift was for 200 it would not work now it said for 10
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#3733467 Review #3733467 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Let the company propose a solution
New Reviewer

Walmart refunded my old transaction with my old card ending in 0504

1.0
A lot of problems/ e statements gone/ no help/ no customer respect or care/ money missing fraud and they wanna fight you for bringing it up

User's recommendation: I wouldn’t even mess with gobank once you realize what’s missing.

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#3724039 Review #3724039 is a subjective opinion of poster.
Location
Peoria, Arizona
Pros
  • This is bs
Cons
  • Can not activate card
  • Do not want you to get to your money
  • Gobank fradulently not refunding me
Preferred solution
Full refund
New Reviewer

Update on replacement card sent out to my address on file

I'd like to know if my go2 replacement card has been sent out to my dress 3010 west main street 1 Rapid City sd 57702
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#3714609 Review #3714609 is a subjective opinion of poster.
Location
Redmond, Washington
Pros
  • Never used
Cons
  • Customer service availability
Loss
$156
Preferred solution
Replacement go2 card sent out to me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Getting the runaround

Too much of a nightmare to describe! My account is closed, so my SS# is invalid. I do not have the card anymore, so cannot use that # either. So they just hang up on me. Trying to get new card, but Uber won't allow me to remove the closed account from my pay options. I have no choice other than Go Card, or I'd forget this whole pain in the a##!

User's recommendation: Hope you have endless patience! Gonna need it!

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#3670965 Review #3670965 is a subjective opinion of poster.
Location
Detroit, Michigan
Cons
  • Unable to speak with a supervisor
  • No online customer service
Preferred solution
A new card and account! And speak to a live person!

They paid my money very late and never have a reason

1.0
i have used them for 3 years they promise up to 4 days faster for govenment benifits this is not the case they should be sued for false advertisement i recently got told they would be even later cause of memoral day when iam sapose to get paid 28-29 its now the 31 and still no money and they clam it takes them 2 days to process it and they dont know where my money is after calling for 2 days

User's recommendation: dont use go bank its a headache save yourself the headache use a diffrent card.

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#3624848 Review #3624848 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Cons
  • Thier customer care is little to none
  • Everything about go bank is a very bad
Preferred solution
my check put in my account and them made to know where the money is when it comes to govenrment checks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Trying to get a new card

Trying to get a new Uber go bank card and i am passed off cause they don't have or I can't get a hold of a live person to verify my info I have a new number and new email when I was driving Uber and lyft it was way easier to talk to a live support member this sucks.

User's recommendation: None!

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#3620981 Review #3620981 is a subjective opinion of poster.
Pros
  • No pros
  • Used to be easy to talk to a live rep and order a lost card
Cons
  • No proper resolution and no email address for complaints
Preferred solution
Replacement Uber debit card been near impossible

How to talk to a person?

K The system is not people operated and difficult to use the 100 symbols is retarded and a waste of time
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#3618177 Review #3618177 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
A people phone number

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