GoBank Reviews

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Fraud on my card

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there were two deposits made for 170.00 on march 2/2020.I deposisted 160.00 on 02/28/20,at cvs in marysville,ca.then a 50.00 dep on 03/02/20.they then took all the money out.a balance of510.00,210.00 of which was mine.there are transfers i did not do.now i cant even open my app.to find out the names ,phone nmbs.of the perpitraitor.now you say theres no evidence on my behalf.i never do those kind of transactions ever.not my habbits.it wasnt my uber money in the bank.it was my personal fonds.I want justice. kelli.m.battaglia
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1 comment
#1858077

Thats green dot for you and the top executives are getting inkind stock option worth millions upon millions and you have complete fools defending them. You gotta keep the pressure on them when you know youre right and learn your rights then call your state representative and attorney general.

At first they will seem to not take intrest thats normal but keep calling make people listen. Look people that have big money and high profile its hard to get their attention you have to force them to listen.

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ID
#1836871 Review #1836871 is a subjective opinion of poster.
Product
Gobank Debit Card
Loss
$210
Preferred solution
Full refund
Most helpful review
New Reviewer

1.0
I received a call offering me a loan of 1500 and only paying back 1540 . Will you give me some feedback on that I think it’s fraud.
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103 comments
#1894104

Call 1-62*-***-**** then option 7

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#1265903 Review #1265903 is a subjective opinion of poster.

This Bank is a Fraud!

Why this Bank is holding my money hostage!?? I dont owe this Bank a penny!!! This Bank wont send me my money to my address but closed my account about nothing!!!

User's recommendation: Don’t deal with this Bank!

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ID
#2733627 Review #2733627 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Need to talk

I need to set up my direct deposit and link my bank to transfer my to my GO2BANK ACCT. Need to speak to a live person no chat robots
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ID
#2729659 Review #2729659 is a subjective opinion of poster.
Preferred solution
Direct Deposit
New Reviewer

Check funds

1.0
They are just plain ineptmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

User's recommendation: Sort out your own problems they won't help.

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#2729018 Review #2729018 is a subjective opinion of poster.
Location
Tampa, Florida

Cannot get them to truly help me

No one would help me to get into my account or to set a pin to use my fund I put on to the account .I been trying to get go bank customer to help me to get a pin and to be able to log in to use my money .
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#2727019 Review #2727019 is a subjective opinion of poster.
Location
Little Rock, Arkansas

Refuse to help me to get in to my account

Go Bank is unethical they wont help me at all with access to my account or to the money i loaded 3 days ago. I really regret putting money on this account . They refuse to help me get the funds I put on my account please do not do not do business with this unethical business sbuy this card
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#2727014 Review #2727014 is a subjective opinion of poster.
Location
Little Rock, Arkansas
New Reviewer

Website told me to call

Just bought a card and its say the number isnt valid, put 500 on this card and not it wont let me activate the card
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ID
#2726868 Review #2726868 is a subjective opinion of poster.
Loss
$500
Preferred solution
My card activated or a refund of my 500.00
New Reviewer

GoBank will not release my funds!!! Why is this Bank holding my money hostage???

1.0
This Bank is a Fraud! I have a balance of $254 that has been held hostage by this Bank which has closed my Account without allowing my to withdraw my own money for over 6 months now!!!

User's recommendation: Don’t trust this Bank!

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ID
#2725686 Review #2725686 is a subjective opinion of poster.
Cons
  • Pretend to be a good bank
Loss
$254
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Stolen debit card and charges

Like I said from May 21st until the present 2021 my debit card had been stolen and used for several things totaling an amount of $1,220.39. I was incarcerated during these purchases and I need my money back ASAP
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#2724494 Review #2724494 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Stolen debit card

2.0
Yes I just recently became aware because I have not used this account very much and just realized that my debit card had been stolen and used several times for a substantial amount of money starting on May 21st to the present. I really need this resolved because we're talking about quite a bit of money here that has been misappropriated and taken from me unauthorized. Please get back in contact with me ASAP 812-202-**** or you can get me my email address at evanrss0133@***.com at e v a n r s s 0133@***.com
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#2724469 Review #2724469 is a subjective opinion of poster.
New Reviewer

My account is locked

My account has a balance of 633.57 but there was a lock put on my card for some reason so i was wanting to remove it.
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ID
#2722825 Review #2722825 is a subjective opinion of poster.
Pros
  • Use to be good
Preferred solution
My bank debit card to be unlocked.
New Reviewer

Horrible service

1.0
I have had nothing but problems since I opened my account overdraft never works problems with customer service account was locked for no reason had money in my account I couldn't access never any resolution poor customer service

User's recommendation: Don't open an account horrible experience.

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ID
#2720730 Review #2720730 is a subjective opinion of poster.
Cons
  • Online account problems
  • Do not alert the customer when there is suspicious activity
  • Absolutely no human customer service
Loss
$523
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
Few small tips here at first and if you keep reading I will go a bit more in depth with how their customer service actually works and which agents are the best to talk to, I know it's a bit of a read but this will drastically improve your chances to most efficiency,...
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ID
#2720073 Review #2720073 is a subjective opinion of poster.
Preferred solution
Just trying to help others

They've taken my money

1.0
I had a check mailed to my landlord from the mobile check option on the GoBank app. My landlord received my check on June 25 but the post office tore it in half accidentally. His bank would not let him cash it so I called GoBank for them to issue him a new check. I was told they would reissue a new check to him in 5 business days. It's now JULY 27 and they have still not mailed him a new check and now I can't get them to refund my money.

User's recommendation: DO NOT USE THEM.

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ID
#2718032 Review #2718032 is a subjective opinion of poster.
Location
Oakland, Tennessee
New Reviewer

Please release $50pending on my card for comfort inn suites.

The hotel said they release it to me when I checked out. But it is still showing pending.. they said gobank had to release it. It's for July 16 for $50 at the comfort suites in Gulfport. It comes back to my account .. PLEASE RELEASE IT. THANK YOU.
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ID
#2712527 Review #2712527 is a subjective opinion of poster.
New Reviewer

I need a new card

I need a new card because the one I had was stolen out of my car which was in my purse with all my other information and I do need another card please
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ID
#2710362 Review #2710362 is a subjective opinion of poster.
Pros
  • This bullshit
  • Mobile app
Cons
  • No customer service representative to help me
Loss
$100
Preferred solution
I would like to receive another card please and that one to be closed

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