Charles A N

Fraud

J Abrego Hernandez is using my physical address to open an account. A credit card arrived here today
View full review

Preferred solution: My address off this account

Resolved
Rudy Qjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calhoun, Georgia

Resolved: Fraudulent activity on account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
GoBank - Fraudulent activity on account
GoBank - Fraudulent activity on account - Image 2
GoBank - Fraudulent activity on account - Image 3
GoBank - Fraudulent activity on account - Image 4
I received a fraud alert last night and I appreciate that. However they had my card locked. I spent at least 3 hours on phone. Lied to, hung up on and was told no profanity. I went into sailor mode then.. lol Never got anywhere I am on disability and every dime I have is on this account. I can't pay rent and even worse I have congestive heart failure and stage 4 Copd. Oxygen 24/7 with 40% lung capacity. I can't even go to my dr appt tomorrow because I can't get gas until they send me a new card
View full review

User's recommendation: Never deal with this bank

Elmore Lhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

Question why my account is restricted and I can't get into it

GoBank - Question why my account is restricted and I can't get into it
They have restricted my account and I was told went I use up the money in my account it be closed out,but here is my thing I cant get into it to see what is there and I cant withdraw anything because my card is close out I guess because I cant use it.
View full review

User's recommendation: Good luck to you you will need it

Merle Lee B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot speak with a person. I need your email and fax number. I have spent one hour with no results

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
A simple question but can get no answer. The info I asked for is urgent or I may lost the apartment I have applied for. I can't pay the dollar requested because my card has been blocked due to fraudulent charge.I am so frustrated
View full review

Preferred solution: Your fax number and email address

Resolved
Stephen S Rqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Lost card, new address, close account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 21, 2024

Company fixed the issue and I have been provided with apology. By using the Pissed consumer website. Thank you for your service.

Original review Dec 12, 2023
As of today, I have lost many of hours trying to speak with someone from GO Bank. I now believe that no human people work for this sad excuse of a bank.

The banking industry should do the right thing and cease all operations in the United States.

I will try to get Dana Khosrowshahi who is the CEO of the Uber Corporation that introduced this sad excuse of a Bank upon its employees to call GO Bank for me for the customer service necessary to cancel my account and transfer my remaining funds to my recently opened account with a bank that has people not robots working for them then that would be great. I'm guessing GO Bank has a separate phone number for when he phones GO Bank for customer service.
View full review
Loss:
$250
Cons:
  • Do not want you to get to your money

Preferred solution: For this company to be forbidden to do business with the Uber corporation,

Anonymous
map-marker Atlanta, Georgia

Pending refund

I have not yet received my refund from the scam and I can't seem to talk to anyone. how do I get my refund ann
View full review
Anonymous
map-marker Saukville, Wisconsin

I need your email address and also fax number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Nothing. I was transferred out of chat without the info I needed. Where I was transferred would cost me. $1 isn't much but my card has been blocked due to fradulaby charge so I am having to wait for new card. Over two hours of trying I still did not receive what I am needing..
View full review
Anonymous
map-marker Los Angeles, California

Its like my card doesnt exist

I cannot get a hold of a live person to tell them what is going on with my go-to bank card I deposited $160 on it and don't know where my money's at
View full review
Rheanna C Wnp

Cannot activate my card

I want to speak to a live representative to get this straight. I have been doing this all d*** day. And i'm frustrated to the roof of my house
View full review

Preferred solution: My card to my account activated

Travis C Qbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm calling I have been calling you guys concerning a check that was sent to go to bank February 2nd 2023 of the amount of $3,419 for Travis Cunningham to go to bank I do not bank with you guys since

You have you have received a payment from social security of mice my name is Travis Cunningham they sent my check to you guys to go to bank back in February the 2nd of 23 2023 of $3,4 19 and I would like to know how to how can I receive that money when I do not have a card anymore from you guys or account from you guys I would like a response about that money that belongs to me this way I do not have to look for attorney to process this complaint because social security told me that they sent $3,419 to you guys my phone number is area code 559-832-**** I would appreciate it if someone could contact me immediately thank you

View full review
Loss:
$3

Preferred solution: Full refund

Tenna F Mvj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is my money!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
GO2bank froze my account for questionable activity and potential fraud. I confirmed I made purchase and sent verification and 2 months later I still cant get my money! Call customer service and leave you hold for hours and then hang up on you or transfer to someone who hangs up! This is unbelievable and unacceptable
View full review
Loss:
$300
Cons:
  • Cant get my money

Preferred solution: Full refund

User's recommendation: Do not get involved with this bank

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dallas, Texas

I was scammmed

GoBank - I was scammmed
GoBank - I was scammmed - Image 2
I gave up information thinking that it was legate but it was a scram I try too goto the right procroess but to bank kept sending me to difference represent and differ case number wheter cut the card off they want to investigate the matter.which gave them more time to get the off .they told me that I can't get what money that still on the card have all ready call and they told me that 95.50 cent is still on the card that was suppose to be cut off. I feel depressed and use and when I call the number to the bank card wan pick up the phone they just let ring. I am very unhappy.
View full review
Franchesca T Vzz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a replacement card

My card was deactivated,,so I need a new card.and then I lost it.I need to update my account. I need to speak with representative
View full review

Preferred solution: Replacement of card

Adina M Yuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

No stars go bank declined multiple transactions with the money being there then took the money from my account as pending told me multiple different dates of when the money would be returned 3 wks la

Horrible bank with even worse customer service their system was down so some transactions that should have been approved were declined,but the money was placed in pending for 3 weeks. When asked why said nothing they could do its their system .
View full review

User's recommendation: Stay away,unless you don't need your money.

Mose J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
NOBODY NEVER HELP! JUST HANGS UP! WHY IS THAT??? WHY DO I WANT TO BANK WITH YOU?? WHEN I NEED HELP, U WONT ANSWER?? Do
View full review
Loss:
$400

User's recommendation: Do NOT GET THIS CARD! RUN FAST RUN, THIS AIN'T THE CARD FOR YOU!

Anonymous
map-marker Detroit, Michigan

My card was taken an information change

My card was stolen and I ordered a new one and it's 130.00 negative that I didn't do now I can't buy nothing
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article