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GoBank - GO BANK SUCKS

I wouldn’t recommend anyone to GO BANK THEY HAVE HORRIBLE CUSTOMER SERVICE AND DO NOT CATER TO WHOM BANKS WITH THEM
1.0
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Reliability
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Value for money
Website
#1355748
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First, all their customer service people are outsourced; and I am not saying this is a bad thing at all, but they're really not updated at all on matters if you have to file a claim. I had a fraudulent transaction on my card over a month ago. I immediately reported it,...
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2.6
I liked
  • Getting my income quickly from uber
I didn't like
  • Wait for processing of fraudulent charge dispute
  • Not being able to speak with anyone in the us
#1355686
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GoBank - My account was blocked with no reason

I called a few days ago to dispute a transaction and the lady canceled my card and im tryi g to log into my accout but now its blocked and asking me to send a pic of my drivers license to varify but when i do it asks for a card number and i dont have it yet so can you please help me i need to pay my car payment
3.0
Details
Customer service
Website
#1355459
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GoBank - Not a good one

I called gobank because somehow they have the wrong email for my account , one that I've never had before I've never had a Hotmail account so I don't know where they picked up that email address. I was calling to have them change that email address to my email address but all they did was hung up on me
#1355431
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GoBank - My card was lost ordered a new one

Please contact me 7738150395 I can’t upload I.d without the card number I don’t have that
#1355282
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GoBank - Unhappy customer

I can never get in touch with a live person when I need one the automated system keeps hanging up on me I am very frustrated and unhappy with the service
#1354957
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GoBank - Card block and dont know how to upload my photo id

not transfer me. i would like to speak to a representative
5.0
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Interest Rate
Value for money
#1354363
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GoBank - My account was blocked with no reason

I received a new debit card , but my account is block
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1354310
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I had a issue with a transaction the pass week and Im trying to get my account back and the result of the investigation that permits having access at the state of the balance of my account.Im trying to log in but the account was closed this is my uber account number...
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#1353969
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my name is Alfreda Robinson I'm a new driver here in land o lakes fl and I've been trying to get my money from the go bank card , witch seems to be a major problem . I am very new to this and is having the worst experience ever . They keep sending me to different apps...
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3.3
I didn't like
  • Did not like automated service for gobank
#1353737
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