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Your wonderful web page will give me the link to activate my card page, send it now! Or at least tell me how to activate my card! the activation links do not work!! You will activate my card now for me as i need to use it today! activation link does not work! what can...
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1.0
I didn't like
  • Site sucks
  • Could not activate my gobank card
#1083843
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Light your money on fire and watch it burn. You will have a better experience. Other than shady practices with refunds, investigations, and being VERY slow to mail out new cards. Their customer service does not exist. It is a foreign company that claims they have no...
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#1083011
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I have had go bank for a while now, recently my card was compromised and my account was charged $575 in unauthorized charges across multiple states.I filed a dispute and I confirmed with a customer service representative that whoever had the card was still attempting...
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1.0
#1079828
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Gobank - Cannot talk to a human

Gobank
#1116218
I am locked out of my account and cannot send a picture because i do not have a card number since i reported it missing yesterday. When trying to talk to a human i put in my birthday and your syatem says it is incorrect. This is a nightmare and has to be one of the worst custpmer service experiences i have ever had
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Gobank - My phone

Gobank
#1116158
Won't let me add my phone number to activate this card
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Gobank - Terrible

Gobank
#1114844
Need help setting up new account
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Gobank - Would like another accoint

Gobank
#1114591
1.0
Details
I set up an account and forgot my password for the first account I had and now I can't get another account with you guys
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I am having the same problem, unable to activate and get my money I placed on the card when I purchased at WalMart. This is a BIG Ripoff. No place to go to Signup. Me and my children are in the dark because I was unable to access the money I put on the Debit card to...
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#1079564
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I had no problems with Go Bank until today. I received a notification that my account was -$479. I wondered how could this be since there are no overdrafts or fees like this company proudly advertises. I checked the account and there was a $400+ charge from...
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Anonymous
Pissed

I have had gobank for 3 years ive always was able to access my money i need to pay my phone bill so i go to tranfer my money not able to access account online or speak to some...

1.0
I liked
  • Getting direct deposit on tuesdays
I didn't like
  • Money magically disappers from account
  • Allow fraudulent purchases
  • Do not protect the customer
#1079361
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There are many beyter options out there if you want great vustomer service. These people do bother to take the time to look at the full facts in sn situation but rush through. If you want to be able to get your cash " Go " somewhere else. Thete online pbone check...
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3.0
#1074458
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They deactivated my temporary card while I was waiting on my permanent card to come through!! And with no explanation other than you changed your address for the new card to come! But I still won't be able to use my temporary card! Thieves! Scam!! Don't invest your...
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1.0
#1074238
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Have been continually getting locked out of my account. Continue to be told to create new password. Somehow it is stuck in a loop. Even though I have the right credentials to login it will not allow me to login via computer, phone or app. I am told they they have no...
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Anonymous
Scoty Sutherland

Terrible Service. Cant log in, Wont accept password wont Give me Acess to My Money. Dont use this Service. INeed my money and cant get it. NO GOOD.

Anonymous
Anonymous

Keep getting locked of account. Customer service makes you go theu a million options before you can get to a rep. I think they are trying to make you get frustrated and hang u...

1.0
#1070626
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I applied online for an account a month ago, since then I have received several successful deposits from work and no debit card in the mail from GoBank. I have called three times in the last three weeks and after being given wrong advice, and a script read over and...
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1.3
I liked
  • No service fees if depositing greater than 500 per month
I didn't like
  • Lack of options to access money
  • Card activation process
  • Wait time for shipping
#1068750
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I've tried registering my card on the website and on the mobile app. The first time it went through all of the steps with me and I made a password and security question and agreed to the terms then pressed submit and it disappeared and went back to the get started...
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Anonymous
Jay

Im having this same issue. Did you ever get it resolved? If so how

1.0
#1065140
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