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1.3

Opened a go bank account in november 2015 . Back in june i submitted a check in the amount of 220.00 I was informed that I would have to wait a couple of weeks to clear before they would deposit it into my account.( no problem) A few days later they informed me that they were closing my account, gave no reason, except they value their customers watch accounts for suspicious activity and my account was closed and I would never be able to open another.

Well unfortunatly I misplaced the check that became void in july as I wasnt expecting something as this to happen, so I chalked it up to my loss after much wasted time looking. Then last week as I was cleaning out my emails I saw some from go bank first dated june 18 where they informed me of closing my account,the second june 22 where they informed me that the check had been deposited in my account. I tried calling but when I submitted my information the automated system would tell me " Your account has been closed, goodbye"So i went online to view my account activitie, there it showed that a deposit of 220.00 had indeed been put into my account then a withdrawel of 8.95 had been taken for membership fee on june the 28th, then a membership fee for 8.95 was taken on july 28th, and again 8.95 for membership fee taken on august 28th. That was all.

How in the *** is a bank going to close a account with no explanation, then deposit a check on a closed account, and then preceed to withdraw money from it for a monthly charge continually months after they closed it but I cannot get my money from it as it shows 0.00 balance at top but on account transactions shows a positive balance. I emailed about issue and recieved in return " my account was closed, i could do nothing about it .

That was the answer I recieved when i inquired about my money. I do not understand how they are getting away with ripping customers off.

Reason of review: Damaged or defective.

Location: Cranford, New Jersey

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